Privacy POLICY

What information do we collect?

We collect information from you when you register on our site, place an order or fill out a Contact Form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address and mailing address. You may visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
  (your information helps us to better respond to your individual needs)
• To improve our website
  (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
  (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature
• The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional news, updates, related product or service information etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Transport Layer Security (TLS) technology. When you initially provide or update your payment information, we transmit it via an encrypted connection to our Payment Processor, Paypal. Paypal uses and processes your payment information in accordance with Paypal’s Privacy Policy. We don’t store your payment information, other than your postcode and country, which we require for billing and to comply with tax and other government regulations.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 6th May 2017

Returns & Refunds

Product Satisfaction is Important to Us

We are confident you will love your Articulate Design order.

However, if for some reason you do not, you can exchange for another product or return your purchase for a full refund (less any shipping costs) within 14 days of receipt. Shipping costs incurred in returning our stock to us are your responsibility.

In the event an item you order arrives damaged, it must be reported to us within 7 days of receipt via our Contact Form and photographic proof of damage must be provided before a replacement item is shipped.